The Communications Consumer Panel are a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

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We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"Looking forward to hearing the 2021 view of the UK's #EssentialDigitalSkills today! Our research published last mon…"
"Not everyone is returning to 'business as usual' and for people who are still shielding, parcels services remain a…"
"Struggling to get through? We recently published research revealing the impact on consumers of not being able to co…"
"RT @NHSCFA: Scammers will still be trying to use the COVID 19 vaccine as a way of scamming you. You can defeat them by remembering the NHS…"

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