The Communications Consumer Panel are a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

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Find out more

We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"RT @Ofcom: We’ve got you. ✅ 7726 is a service that any UK mobile customer can use to report spam or scam texts and calls to their provider…"
"RT @Ofcom: How #ScamAware are you? Do you know which of these is the correct number to report a scam text to? If you receive a suspicious…"
"Thanks to the @Ofcom team for updating our Wales Hub about cheaper tariffs yesterday, to help us share this with mo…"
"We champion the importance of subtitles, audio description and signing to make broadcast and on-demand programmes i…"
"RT @BBCNewsEnts: Trouble-hit TV company says sorry to deaf and blind viewers for faults."

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