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The Communications Consumer Panel is a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

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Find out more

We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"We welcome these new rules to protect consumers from contract confusion, having advised and supported Ofcom in thei… https://t.co/hXooemy8mN"
"RT @Ofcom: Tired of hard-to-understand Ts & Cs? Our new rules mean customers get clearer information upfront about the contract they’re sig…"
"RT @Ofcom: Thank you to everyone who has helped make it easier for Deaf people to make a video call to the emergency services using British…"
"We're delighted that @999BSL_UK is coming into effect today - this is an example of fair and inclusive policy desig… https://t.co/rdf9p0KFPJ"
"RT @Ofcom: "

If you have any difficulties accessing content on this page, please email us at contact@communicationsconsumerpanel.org.uk