Welcome to the Communications Consumer Panel

The Communications Consumer Panel, established by the Communications Act 2003, is a group of independent experts with direct sectoral experience, supported by a small team. We ensure the citizen and consumer voice is represented in communications policy development. The Panel’s job is to ensure that the sector works for consumers, citizens and micro businesses - and in particular people who may be in a more vulnerable position in society. There are four members of the Panel who represent the interests of consumers in England, Northern Ireland, Scotland and Wales.

The Panel publishes a monthly bulletin providing a round-up of its activities and current issues affecting consumers, citizens and micro-businesses in the communications market. If you would like to receive the bulletin and information about the Panel's work, please email us and we will add you to our list.

Our work plan for 2018-19 has now been published: 

https://www.communicationsconsumerpanel.org.uk/about-us-introduction/about-us