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The Communications Consumer Panel is a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

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Find out more

We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"Find out from @Ofcom how to get a cheaper deal on your telecoms services https://t.co/GcIMX6jg9m"
"RT @actionfrauduk: Got a call out of the blue offering to help resolve a technical problem? Stop and think as it could be a scam. Fraudste…"
"New year, new start: it's time to take action to make communications services fully inclusive. Top tips for those w… https://t.co/eq9YUJ85mi"
"Good news for telecoms customers! We're pleased to see these changes taking effect, to give people paying for mobil… https://t.co/hwbrTm4T6w"
"RT @actionfrauduk: Ever received a text message that you weren't quite sure about? Maybe it asked you to "verify" your personal or financia…"

If you have any difficulties accessing content on this page, please email us at contact@communicationsconsumerpanel.org.uk