The Communications Consumer Panel are a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

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Find out more

We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"RT @Ofcom: We’ve got you. ✅ 7726 is a service that any UK mobile customer can use to report spam or scam texts and calls to their provider…"
"RT @Ofcom: How #ScamAware are you? Do you know which of these is the correct number to report a scam text to? If you receive a suspicious…"
"Thanks to the @Ofcom team for updating our Wales Hub about cheaper tariffs yesterday, to help us share this with mo… https://t.co/IuMJXAoOeA"
"We champion the importance of subtitles, audio description and signing to make broadcast and on-demand programmes i… https://t.co/SFiIxKd8LR"
"RT @BBCNewsEnts: Trouble-hit TV company says sorry to deaf and blind viewers for faults. https://t.co/jLabjqH550"

If you have any difficulties accessing content on this page, please email us at contact@communicationsconsumerpanel.org.uk