The Communications Consumer Panel are a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.

We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.

communications consumer panel logo wave
Find out more

We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.

Our latest tweets

"@Ofcom @Ofcom's latest research shows there's still work to be done to improve digital connectivity for those who n…"
"RT @Ofcom: Why are around 1.5m homes in the UK not online? Our research points to barriers such as skills and equipment. Take a look at th…"
"We are pleased that BT has committed to a further five years of fairer pricing for landline-only customers, having…"
"RT @Ofcom: "
"RT @KiraAllmann: Excited to share my new article (co-authored with Dr Grant Blank @oiioxford) on "Rethinking Digital Skills in the Era of C…"

If you have any difficulties accessing content on this page, please email us at