9th June 2022
The Communications Consumer Panel is a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.
We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interest of consumers in England, Northern Ireland, Scotland and Wales.
Find out more
We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.
Latest News
Our latest tweets
"We welcome these new rules to protect consumers from contract confusion, having advised and supported Ofcom in thei… https://t.co/hXooemy8mN"
"RT @Ofcom: Tired of hard-to-understand Ts & Cs? Our new rules mean customers get clearer information upfront about the contract they’re sig…"
"RT @Ofcom: Thank you to everyone who has helped make it easier for Deaf people to make a video call to the emergency services using British…"
"We're delighted that @999BSL_UK is coming into effect today - this is an example of fair and inclusive policy desig… https://t.co/rdf9p0KFPJ"
"RT @Ofcom: "