Privacy Policy

The Communications Consumer Panel (‘the Panel’) consists of eight independent experts who work to protect and promote people’s interests in the communications sector.  The Panel was established  under the Communications Act 2003 as the policy advisory body on consumer interests in telecommunications, broadcasting (excluding content issues) and spectrum markets. The Panel carries out research, provides advice and encourages Ofcom, Governments, the EU, industry and others to look at issues through the eyes of consumers (both individuals and micro businesses) and citizens. The Panel also performs the functions of Ofcom’s Advisory Committee on Older and Disabled People (‘ACOD’).

How we handle your personal details

Please find our Privacy Policy here (PDF 122KB, opens in a new window)

Cookie policy
The site is managed by the Communications Consumer Panel. This page explains the cookies we use to collect information;

This website contains links to other websites; however, this cookies statement applies only to this website.

You can use this link to manage your cookie preferences for our website at any time.

This website's use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example: measuring and analysing anonymised data to help us understand how people interact with our website so we can make it better.

You can manage these small files and learn more about them from GOV.UK: Internet Browser cookies - what they are and how to manage them.

Cookies for managing your current visit
These are cookies set by the CCP website (known as 'first party' cookies). They are used to remember the selections or preferences that you have made when looking at the information on this site.

CCP cookie control

Purpose: When you first arrive at this site you see a banner alerting you to our use of cookies. This cookie, uni_cookies, remembers your preferences.

Benefit: To remember the selections or preferences you’ve already made when looking at information or using a service.

Data stored by cookie: Four, yes/no preferences as numeric values.

Duration of cookie: Expires after 1 month.

Third Party Cookies
Cookies for measuring website usage
We use Google Analytics to collect information about how people use this site. We do this to make sure it is meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (eg your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Google Analytics cookies: _utma, _utmb, _utmz
Purpose: To record how many people are using the CCP website and how they move around the site once they have arrived:

_utma tracks how many times (if any) you have visited the CCP website before
_utmb track how long you stay on the site
_utmz tracks identifies where you have come from, eg from a search engine or from another website.
Benefit: We measure numbers and volumes of visitors so that we can analyse and improve our service.

Data stored by cookies: No personal information about you, just information about your computer and your browser.

Duration of cookies:

_utma: Expires two years after your last visit to this site
_utmb: Expires 30 minutes after your visit, or after 30 minutes of inactivity
_utmz: Expires six months after it was last set.
How to control and delete cookies
We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.


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