Price cap on the cost of directory enquiries
28 November 2018
We raised concerns with Ofcom about the impact of costly calls to directory enquiries, on people who are older or haven't got access to the internet and advised that nothing but a price cap would protect these consumers.
People who rely on directory enquiries must not be taken advantage of.
We welcome today's announcement of a price cap:
https://twitter.com/NewsCCP/status/1067713826756399104
(Data and infographic by Ofcom)