2021 consultation responses

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Communications Consumer Panel and ACOD’s response to Ofcom’s Plan of Work 2021/22

The Panel welcomes the opportunity to comment on Ofcom’s plan of work for the next financial year. We believe that the Panel’s existing priorities dovetail with Ofcom’s areas of core focus and we look forward to working with Ofcom and others to drive forward the interests of consumers, citizens and micro businesses in communications policy development and quality of service.

Published February 2021

Communications Consumer Panel and ACOD’s response to Ofcom’s consultation on protecting voice-only landline customers

The Panel welcomes the opportunity to respond to Ofcom’s consultation on protecting voice-only landline customers - paying particular attention to the needs of older people, people with additional access needs, consumers living in rural areas or on low incomes.

Published January 2021

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