Telecoms Strategic Review

The Telecoms Strategic Review was one of the first major pieces of work Ofcom undertook in 2004. It had been 20 years since the last major review of this market-place. The changes seen since 1984 illustrate not only the rate of technological change but the impact these changes have had on society. From a world where telephony was used for making one-to-one calls from a fixed location, the fax revolution had not begun – to today's online non geographic world of real product and service differentiation and a change in both attitudes and behaviour.

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