Supporting the Most Vulnerable response
In November 2004 the Panel responded to the Culture Secretary's request for it to consider what measures might be necessary to protect the interests of "the most vulnerable" consumers during digital switchover. The Panel's report and annexes are available below.
- Supporting the most vulnerable consumers through digital switchover (pdf)
- Annex 1: Vulnerable consumers in switchover – Who are they and where do they live? (pdf)
- Annex 2: Vulnerable consumers in switchover – Lessons from parallel experiences (pdf)
- Annex 3: Stakeholders interviewed (pdf)
- Annex 4: Accessibility (pdf)
- Crynodeb ac argymhellion (pdf)
- Plain English Summary (pdf)