Our cookies

We use cookies, which are small text files, to improve your experience on our website.
You can allow or reject non essential cookies or manage them individually.

Our cookies

Allow all

We use cookies, which are small text files, to improve your experience on our website. You can allow all or manage them individually.

You can find out more on our cookie page at any time.

EssentialThese cookies are needed for essential functions such as logging in and making payments. Standard cookies can’t be switched off and they don’t store any of your information.

AnalyticsThese cookies help us collect information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will reduce our ability to gather information to improve the experience.

FunctionalThese cookies are related to features that make your experience better. They enable basic functions such as social media sharing. Switching off these cookies will mean that areas of our website can’t work properly.

Save preferences

You are here:Home//Latest news and updates/We believe providers should automatically unlock handsets at the end of consumers' contracts

We believe providers should automatically unlock handsets at the end of consumers' contracts

05 December 2018

We believe all mobile providers should automatically unlock consumers' handsets for free when their contract ends, so that they can easily switch provider. We said so, here: https://bit.ly/2SvTPUa

However, this useful guide by Ofcom (http://ofcom.in/moblock ) shows providers that are not being fair. We urge them to amend their processes.

Categories:

If you have any difficulties accessing content on this page, please email us at contact@communicationsconsumerpanel.org.uk