Consultation on Calling Line Identification

25 October 2017

Calling Line Identification (CLI) gives people the ability to identify the person or organisation calling them, and then choose whether to accept the call or not. The Panel have been calling for CLI to be made free where possible, and following a successful outcome in this regard, including requirements that the CLI data provided with a call includes a valid, dialable telephone number which uniquely identifies the caller, Ofcom needs to update its guidance to communication providers. Ofcom has stated that the points of clarification relate to the fundamental principles, which will improve the reliability of CLI information: validity, privacy and integrity.

Ofcom are also proposing to make a new number range available to be used when calls from CPs that are outside the scope of the CLI guidelines have absent or unreliable associated CLI.

The consultation is open until 14 November.

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