Plusnet fined £880,000 for billing former customers

30 March 2017

Plusnet, a BT owned company, has been fined £880,000 by Ofcom for continuing to bill more than a thousand ex-customers.

The penalty is the result of an investigation which found that the telecoms company broke a fundamental billing rule by continuing to charge a group of customers for landline or broadband, after they had cancelled their service.

Further details are on Ofcom's website.

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