Access Services for VOD - progress on the Digital Economy Bill amendment Bookmark and Share Button

11 January 2017

A key issue that the Panel has been pushing for progress on this year is the greater provision of access services on VoD - over 80% of on-demand providers don’t offer any subtitles. Yet, more than 11 million people in the UK have hearing loss - that’s 1 in 6 of us.

As more and more content is available online we believe that we need to take steps to ensure equality of access for all consumers. We have been working with Action on Hearing Loss to resolve this. Like them, we believe that Ofcom should be given Code-making powers to ensure greater levels of access services in on-demand programming. So we were delighted to hear Lord Ashton of Hyde, Parliamentary Under-Secretary of State, Department for Culture, Media and Sport informed Peers during second reading of the Digital Economy Bill, that, “there will also be an amendment to enshrine a legal requirement for subtitles, signing and audio description to be available for on-demand services.”

We look forward to more progress on the amendment at Committee stage and we are contacting Peers for their support.

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