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Our say

"From the outset, the Consumer Panel has supported the principle of digital switchover, with the caveat that its full value will only be realised if the route to switchover is managed in such a way as to minimise the risk of detriment to vulnerable people. The Panel has strongly expressed its concerns that those who will be most challenged by digital switchover are those that are socially isolated. These are people who have difficulty in accessing information and support to deal with switchover, and, further, are without strong networks of support from friends, family, neighbours or carers and will be particularly vulnerable in making the transition to digital TV."

The Panel takes a close interest in the switchover to digital television. We have and continue to give advice on this matter in dialogues with Ofcom colleagues; officials at the Department of Culture, Media and Sport; Department for Business, Enterprise and Regulatory Reform, with Digital UK and other national and local organisations.