On 26 July the Panel responded to Ofcom's consultation on tackling abandoned and silent calls. Read the Panel's response below.
Response to Ofcom's consultation on tackling abandoned and silent calls (pdf)
Previously the Panel had also responded to the Department for Business Innovation and Skills (BIS) consultation on raising the maximum penalty for the persistent misuse of an electronic communications network or service to tackle the problem of silent and abandoned calls to consumers.
The Panel argued that silent and abandoned calls continue to cause significant harm to consumers and supporting an increase in the maximum penalty to £2 million.
Read our consultation response here.
In March 2010 BIS published its closing statement, announcing that the maximum penalty would be increased from £50,000 to £2 million and that the Government proposed to amend the maximum penalty in the Communications Act 2003 by statutory instrument as soon as possible.