Click here for details of our new report Can I cancel? Mobile coverage and contract cancellation. This report looks at what information consumers are told about their options to cancel a mobile contract if they receive poor coverage. It follows on from our October 2009 research below, which showed that over a third of consumers and small businesses regularly have problems with mobile coverage.
On 6 October 2009 the Panel published its response to Mostly Mobile, Ofcom's mobile sector assessment second consultation. To support its response the Panel commissioned research into consumers' and small businesses' experiences of mobile coverage.
Watch the video showing people in London talking about their experiences of mobile coverage, or follow the links below to read the consultation response, the research reports and our news release.
Response to Mostly Mobile, Ofcom's second mobile sector assessment consultation
Mobile coverage: the consumer perspective - Research report
Mobile coverage: the consumer perspective - Appendix
Mobile coverage: the small business perspective - Research report
Mobile coverage: the small business perspective - Appendix
News release: Consumer Panel calls for 'try before you buy' solution to mobile coverage problems
Additional news releases for Scotland, Northern Ireland, Wales and the small business sector can be found on our news page.