News releases

Welcome to our news and media section. Here you can browse and sign up to the Panel's quarterly newsletter on the left, or read the latest speeches by our Panel members.

If you are a journalist and would like our latest research, to speak to the Panel, or to receive press releases, contact our media adviser Siân Evans. She can be contacted at:

media@communicationsconsumerpanel.org.uk

Tel: 020 8674 8921
Mob: 07713997510

2010

 

09/12/10 Low income consumers at most risk of disadvantage in complex communications markets

06/12/10 Consumer Panel urges Ofcom to implement unified switching processes as quickly as possible

11/11/10 Making it easier to use mobile phones - Consumer Panel research to find out what improvements are needed

10/11/10 Consumer Panel action means it will be easier to cancel your mobile contract if you don't get coverage

05/11/10 Panel says Ofcom consumer guide and research first step towards improved coverage

05/10/10 Disability mystery shopping findings 'shocking' says Consumer Panel

01/10/10 Two-tier internet could put access to public services at risk 

28/09/10 Information about traffic management not enough 

24/09/10 Panel welcomes £2m fine for silent call offenders

07/09/10 Consumer Panel brings together international speakers to debate net neutrality from the consumer point of view

02/09/10 Consumers back watchdog's call for better information on broadband speeds

31/08/10 Consumer watchdog asks Culture Minister Ed Vaizey to act on broadband speeds concerns

19/08/10 Wales lagging behind in race to become a digital nation

19/08/10 Scotland lagging behind in race to become a digital nation

19/08/10 Northern Ireland is fast becoming a digital nation, but action is still needed in rural and isolated areas

27/07/10 Panel welcomes Ofcom move to reduce silent calls nuisance

27/07/10 ISPs must help consumers more with broadband services

14/07/10 Over half of consumers not told about mobile coverage cancellation policies, Consumer Panel says

23/06/10 Consumers hold the key to increasing digital inclusion, Consumer Panel Chair tells conference.

28/05/10 Online copyright infringement rules must protect consumers' rights, say leading UK consumer groups

26/05/10 Choice a barrier to going online: end-to-end advice and technical support needed to help people get the benefits of the internet

30/04/10 Consumer Panel launches 2010/11 Work Plan after public consultation

31/03/10 In responding to Ofcom Annual Plan, Communications Consumer Panel calls for broader focus on what consumers expect from the internet

30/03/10 Communications Consumer Panel calls on Ofcom to publish data on how communications providers handle consumer complaints

29/03/10 Consumers must have right to cancel if misled on broadband speed

26/03/10 Government's universal broadband commitment must meet consumer needs, says Consumer Panel

17/03/10 New rules to prevent the mis-selling of fixed-line phone services are a good move says Consumer Panel

09/03/10 Consumer Panel launches public consultation on 2010/11 Work Plan

02/03/10 Digital participation framework puts consumers at the heart of the Government's new National Plan

01/03/10 Communications Consumer Panel highlights the risks of early approval of T Mobile/Orange merger

15/02/10 Consumer Panel calls on Government and industry to ensure low income fixed-line consumers who should be exempt don't pay 50p broadband tax

26/01/10 Raising the stakes on silent calls