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Older People and Communications Technology

In July 2006 we published research which showed what enables some older people to engage with the internet and digital television and what the barriers are for those who do not.

We held a workshop to discuss how to aid older people to get on-line. Participants included organisations delivering local initiatives to increase participation, industry, think tanks and government officials.

Our research and position paper can be found below:

Position paper on why connecting older people is important (pdf)

Older people and communications technology (pdf)

Older People and communications technology – Welsh (pdf)

Connecting older people: A workshop report for consultation (pdf)

Fiona Ballantyne, Consumer Panel Member, Older People and Communications Technology (pdf)

James Thickett, Head of Market Intelligence, Ofcom: Consumer Engagement with Digital Services (pdf)

Helen Milner, UFI, Executive Director, Group Strategic Business Development Officer: Helping to Deliver Government Services (pdf)

Dr Alan Clarke, NIACE, What is required to deliver policies and programmes to connect Older People to the internet? (pdf)

Nancy Johnston, Age Concern, Technology & Communications Development Manager: How to Deliver Programmes on the Ground & handout: Connecting Older People (pdf)

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>> Workshop Presentations